Job Title: General Manager
Location: Lagos, Nigeria
Organisation: Embassy Court Hotel
We are looking for a General Manager that possesses strong communication and interpersonal skills and high standards of integrity and customer service to manage Embassy Court Hotel operations and create a comfortable and welcoming environment for our clientele.
Basic Requirements:
• Strong service mentality to respond quickly and professionally to customer and hotel staff needs
• Demonstrated ability to develop strong relationships with staff and customers
• Minimum 5+ years of hospitality/management experience
• Solid computer skills and knowledge of Microsoft Word and Microsoft Excel is preferred
• Solid understanding of basic accounting of payroll management is preferred
• Proactive and able to manage to results with minimal supervision
• Strong critical thinking skills
• Energetic and fun to work with
Primary Responsibilities:
• Ensure established procedures are followed for daily hotel operations management
• Ensure quality standards are met at all times
• Ensure all staff positions are filled with qualified and talented personnel
• Work closely with hotel management and the executive board to develop staff both personally and professionally
• Maintain strong oversight in the following areas: guest relations, front desk, housekeeping, maintenance, finances, team building and staff development
• Assume and delegate additional responsibilities as needed to staff to ensure efficient operations
• Proactively address problems on the job and manages to results
• Support executive team with strategic planning efforts
Remuneration: We offer wide opportunity for professional growth and upward mobility as well as a compensation package that is competitive with industry standards.
Deadline: 4th March, 2013.
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