Job Title: Service Advisor
Job Location: Lagos
Organisation: Tata Africa Services (Nigeria) Ltd
Responsibility:
• Understand customers' complaints and prepare the job card, evaluate and diagnose faults, prepare cost estimates, liaising with the workshop to ensure effective customer service.
• Should have a valid drivers' licence
Requirements:
• Young and energetic (not more than 45 years of age)
• A good degree/HND
• Excellent communication and interpersonal skills, confident, outgoing, sociable character
• Fully conversant with outlook, word excel, and power point
• Flexible approach to working hours to meet deadlines
• Must be computer literate
• Must be willing to work long hours with minimum supervision
• 3-5 years industry experience required.
Salary and Benefits: Competitive salary, Pension, Health care, and excellent scope for career progression
About TATA Nigeria: Established in 2006, TATA Africa Services (Nigeria) Limited operates as the nodal point for Tata businesses in West Africa.
TATA Africa Services (Nigeria) Limited has a strong presence in Nigeria with investments exceeding USD 10 million. The company was established in Lagos, Nigeria as a subsidiary of TATA Africa Holdings (SA) (Pty) Limited, South Africa and serves as the hub of Tata's operations in Nigeria and the rest of West Africa.
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