Job Title: Branch Manager
Job Number: 1300002I
Location: Nigeria
Company: Cummins Inc – Nigeria
Key Responsibilities:
· Full Profit and Loss accountability for Branch achieving annual sales and profit AOP across all business units
· To maximise sales, revenue and profitability of our product and service offerings to ensure Branch targets are met on a monthly basis
· In conjunction with the PG Sales Manger and Aftermarket BDM develop and implement marketing and sales strategies ensuring the continued growth of new and existing sales in the designated region
· Actively sponsor and promote the implementation of the Cummins Quickserve service strategies, ensuring the core objectives are met
· Ensure improvement/development plans are in place to correct any operational "off plan" or performance issues
· Regular (daily, weekly & monthly) reviews of business unit performances, activities, customer enquiries and sales to ensure performance targets are being met
· Provide monthly, quarterly and annual business unit sales forecasts to the General Manager Aftermarket and unit leaders
· Lead, manage and motivate Branch employees including recruitment, control and discipline in accordance with company procedures and in conjunction with the HR department
· Ensure the welfare and equitable treatment of all staff
· Ensure all Branch employees are adequately informed and have the opportunity to express their views and be actively involved in matters affecting their job and work place
· Liaise with Commercial Sales, Projects, internal departments and BU's to achieve company and customer requirements
· Develop and implement Customer Communication Plan in order to promote the company's products and services through seminars, presentations, exhibition attendance and customer visits
· Develop, implement and maintain customer databases for customers, consultants, projects, suppliers and also develop customer profiling
· Develop customer support plans for Top 20 region customers with CSP's implemented and recorded
· Monitor trends, specific issues relating to Branch activities, market opportunities, competitive activity, that may affect the Cummins West Africa business.
· Develop and maintain strategic business relationships, using Cummins values, with key stakeholders across the Cummins organisation
· Sponsor and promote the implementation and maintenance of HS&E standards in-line with applicable legal and company requirements
· Be a leader in embracing Cummins Vision/Mission while exemplifying the Cummins personality, performance ethics and core values
· Implement all initiatives as required by the Management Team and other duties as identified by your Line Manager
Experience Required:
• Proven record in relevant business disciplines, to include, general management skills, people development, and customer relationship management
• Proven record in management, and operational capability
• Proven record and ability to lead, motivate, and effective people communication at all levels
• Relevant product or industry knowledge
• Customer relationship management and development
Qualifications:
• Formal Qualification in Mechanical Engineering or similar Preferred
• Management qualifications Essential
• MBA Preferred
Job: GENERAL MANAGEMENT
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