Job Title: Bar Supervisor
Job Number: LAG000062
Location: Lagos, Nigeria
Organisation: InterContinental Hotel Group (IHG Nigeria)
Key responsibilities of the role include:
• On the floor observation and supervision to ensure that the bars are running according to the service standard manual, policies and procedural manual.
• Investigate guest complaints and take corrective measures, together with a report to the Food & Beverage manager.
• Ensure that operational stock levels are sufficient to maintain minimum standards as laid down.
• Ensure that inventory is taken as per policy.
• Assist in implementing and controlling the billing procedures for all bars.
Qualifications:
• Hospitality management degree or its equivalent with formal bartending training
• Extensive knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments.
• Alcohol awareness and knowledge of responsible service
• Good understanding of the Hotel Industry standards, policies and procedures
• Experience in high-end city operation with multi unit F&B and large Conference & Event
• Strong communication skills in English (verbal, listening, writing)
• Pre opening experience a strong plus
• Creative and open minded
• Good business mind and commercial flair
• Good understanding of the Nigerian/African business environments and markets
• Service minded and ability to involve and support operations
InterContinental Lagos will open in 2013 and will be located on Victoria Island, in the centre of Lagos home to the majority of foreign embassies and multinational companies, making it the perfect residence for affluent business and diplomatic travelers. Built on an elevated terrain overlooking Lagos's port and the city below, the 19 storey hotel will offer uninterrupted, spectacular views of Lagos Skyline.
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