Job Title: Process Specialist: Organization Management
Job ID: S_D-0563247
Location: Middle East and Africa
Work country: Multiple (ZA, AE, TN, GH, AO, KE, MA, NG)
Organisation: International Business Machines (IBM) Corporation
Job description:
The Organizational Management Process Leader will be a demonstrated self-starter with high initiative and the ability to work independently and as part of a global cross-functional team. They will posses excellent organizational, communications and interpersonal skills with a clear understanding of all HR processes (with an in depth knowledge of the Organizational Management process), HR technology, HR ERP, HR business strategy and organizational structure. The Organizational Management Process Leader must also have an understanding of labor legislation, government regulations and MEA HR policies.
• Representing MEA in the definition of the global Organizational Management process design and implementation
• Driving the harmonization efforts in all MEA countries for the HRMS project, within defined project scope of policies, processes, Ts&Cs and SDM
• Interlocking and integrating with the other project work streams (processes leads, SDM lead, LR/ER, BC, systems) for the harmonization design (to-be state)
• Working with the Global Process Leaders to identify country specific legally required deviations and ensure that they are supported and agreed to by the Organizational Management Process owner
• Serving as the Organizational Management process expert and change agent in driving global processes through every phase of the program
• Ensuring Business Process owned deliverable are completed and open items closed in a timely manner
• Ensuring consistency in the country implementation of the global Organizational Management process design by cross-teaming across the Global Onboarding Process project team, Global Process project team and the Country Implementation project team
• Producing country specific Onboarding policy documentation and ensuring interlock and compliance by cross-teaming both within the HRMS Project and externally with Finance, Legal, Data Privacy, ER/IR and other functions/business unit groups
• Providing regular status on activities and highlighting issues, risks and changes identified by the Country Implementation project lead that impact Organizational Management process
• Escalating Business Process issues in a timely manner to the MEA Organizational Management Global Process Leader for resolution
• Providing Business Process support to country project activities like Business Process Procedure documents, testing, training, etc
• Demonstrating the proven ability to work effectively and efficiently in a fast paced environment with a strong customer service focus and excellent analytical skills
Required
• High School Diploma/GED
• At least 1 year experience in Developing, formulating and implement policies
• At least 1 year experience in working on multi-country environment
• At least 1 year experience in HR (focus on Organizational Management)
• English: Fluent
Preferred
• Bachelor's Degree in Social Sciences
• At least 3 years experience in Developing, formulating and implement policies
• At least 3 years experience in working on multi-country environment
• At least 3 years experience in HR (focus on Organizational Management)
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