Job Title: Analyst, Digital Media
Job Location: Lagos, NIGERIA
Organisation: Etisalat Nigeria
Job Summary:
• Assist in developing and implementing approved work programmes and plans related to digital content and media Value Added Services (VAS) targeted at meeting established market and customer needs
• Ensure timely roll out and effective product lifecycle management of approved content and messaging services
Principal Functions:
• Assist in product management and monitoring of all digital media services including, but not limited to, CRBT, Alert services, Mobile Zone, Mobile TV, Mobile Advertising, Mobile Lottery, etc
• Set up and manage third-party Mobile Application Service providers and follow up with third-party requests, reconciliations, contract agreements and payments
• Develop and maintain relationships with application vendors and track achievement of SLAs with specific reference to quality and other set KPIs
• Collaborate with relevant stakeholders including, but not limited to, Brand & Communications, VAS Planning & Operations, IT, Sales, Segment Marketing, etc, to ensure proper end-to-end management of all launched services
• Proffer initiatives to drive uptake of digital content and media services offered by Etisalat Nigeria
• requestsof Etisalat Nigeria?s media plans while ensuring compliance with defined media objectives and strategy
• Monitor media channels and publications for relevant information and escalate to the Manager-Media Planning and Management as required
• Monitor, evaluate and report constantly on performance, subscriber trends and quality of all digital media services utilized by Etisalat Nigeria in line with defined functionalities and specifications
• Support the co-ordination of digital media services marketing activities
• Prepare/ compile agreed periodic activity and performance reports (daily, weekly, monthly, etc) for the attention of the Manager-Digital Media
• Assist in the development of unit processes, procedures and policies, and ensure adherence by all unit members and stakeholders
Educational Requirements: First degree in Marketing, Engineering, IT, Social Sciences or other relevant fields
Experience, Skills & Competencies:
• Between one (1) and two (2) years directly relevant post-NYSC work experience, preferably within a telecoms business environment
• Ideal candidate must be able to demonstrate:
• Excellent knowledge of mobile content services and messaging applications
• Project management skills
• Good knowledge of Etisalat Nigeria products and services portfolio
• Excellent report-writing, presentation and research skills
• Good analytic and integrative thinking
• Strong planning, organizing and lateral co-ordination skills
• Excellent networking and relationship building skills
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