Job Title: NSMC Engineer BSS
Job ID: 1955
Location: Lagos, Nigeria
Division: Network Group
Organisation: MTN Nigeria Communications Limited
Job Description:
• Provide 24*7*365 network management; faults detection, analysis, troubleshooting, escalation and resolution of all Base Station Subsytems or Nodes Such BTS, BSCs and Power Equipments(Intrusion, Rectifiers etc)
• Activation of newly integrated BTS sites, Nodes (core element) after normal working hours, weekend, public holidays in ensuring optimal network performance and meeting business objectives and plans at all times
• Detecting, Diagnosis and acknowledging of all alarms from all Base Station Subsystems Nodes or Elements
• Real Time Performance/Management of all Base station Subsytems network elements for effectiveness and provision of daily reports for the next action to be carried out to improve network quality.
• Perform routine maintenance on all BSS network nodes across the country.
• Assume responsibility for correctly forwarding trouble tickets issued against all MTN Staff, other GSM providers, and MTN contractors. Also ensure that those tickets are resolved within specified period
• Identifying the malfunctioning of BSS network element for overall efficiency and trouble spots using various management tools such as Ericsson TMOS, Huawei iManager M2000, REWSS, REMEDY etc.
• Escalate all unresolved faults to the NSMC Co-ordinator if necessary
• Act as interface and also provide access ref number to MTN Contractors, Field Engineers, Operational Maintenance Center Engineers and other GSM/PTOs companies for planned work/change request and access to all MTN Location
• Hands on resolution of faults on Radio Access Nodes (BSC, BTS and Transcoder).
• Perform NSMC duties as instructed by NSMC Co-ordinator, e.g., correlation of outages, reporting, follow-up and resolution of specific network faults.
• Escalate all faulty devices or hardware detected after troubleshooting/diagnosing (which cannot be resolved remotely) to the field support engineers (Radio, Transmission, ESS and others) for replacement in order to improve network performance.
• Provide real time security information to all regional security offices across the country in order to protect all MTNN equipments through real time network surveillance
• Provide ideas and feedback on software tools, procedures and improvements to NSMC functionality.
• Provide Ideas and Feedback on Network Status to the Relevant Planning Units based on specific KPIs such as Processor Load e.t.c,
• Assist Capital program group engineers/Radio Engineers/Optimisation and support personnel with troubleshooting/diagnosing and resolution of BSS Network faults.
• Ensure proper management and implementation of all network changes according to the organisation process and procedures
• Provide regular update on MTNN performance and other network issues to the all the stake holders( Management(escalation unit, sales and distribution, customer relations, marketing and other relevant department in MTNN
• NSMC Shift Hand-over procedure is strictly adhered to
• Any extra duty as given from time to time by the NSMC Co-ordinator.
Job Conditions:
• Normal MTNN working conditions.
• Regular shift work.
• On stand by 24/7 throughout the year.
Reporting To: NSMC Coordinator
Required Skills:
• B.Sc Electrical Electronics /Computer Science/Engineering or a related field.
• UNIX, CCNA certification beneficial
• At least 4 years work experience comprising:
• At least 2 to 3 years hands on experience in light current, telecommunications or a related field.
• Experience in GSM switching environment preferably working on Ericsson, Huawei and Siemens switches is desirable
Employment Status: Permanent
Qualification: B.Sc Electrical Electronics /Computer Science/Engineering or a related field. UNIX, CCNA certification beneficial
This vacancy expires on 4/12/2013.
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