Job Title: MS Technician
Scheme: Telecoms Recruitment
Organisation/Client: a Global Telecommunications Company
Recruiter: Phillips Consulting Limited
Note: This position is a three-month contract position and is renewable subject to availability and performance.
Functional Role:
An MS Technician is typically working within the Front Office of a Network Operation Centre with monitoring and less complex corrective actions of customer network by following a set process and work instruction.
Service Technician,The Service Technician is normally associated to the following generic MS TOP process areas:
• SM&O Assurance
The main activities are the following:
o Execute Front office activities and routines according to schedules defined by SM&O Readiness System Technician, The System Technician is normally associated to the following generic MS TOP process areas:
• RM&O Assurance
The main activities are the following:
o Execute Front office activities and routines according to schedules defined by RM&O Readiness
(Service Management & Operations (SM&O), process areas.
Human Skill Requirements:
• Interpersonal communication
• Cooperation
• Problem Solving
Professional Skill Requirements: Front Office / Surveillance 2G Front Office / Surveillance 3G
Specific Competence:
Examples: – AXE, APZ, GPRS, UMTS – UNIX/WINDOWS
-SYBASE/ORACLE
-UNIX Scripting – Network protocol: IP, ATM – CSR, SMS tools – SDH e PDH
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