Job Title: Instructor
Scheme: Telecoms Recruitment
Organisation/Client: a Global Telecommunications Company
Recruiter: Phillips Consulting Limited
Functional Role: The instructor is responsible for delivery and customization of training products to Ericsson Education's customers.
Functional responsibilities:
• Share and reuse knowledge in designated tools
• Identify and log customer leads in designated lead tool
- Able to independently prepare, handle and conduct classes to variably skilled personnell – Has the ability to structure technical classes in line with customer needs and training requirements
Human Skill Requirements:
• Consultative Skills
• Share Knowledge
• Problem Solving
• English
Professional Skill Requirements:
• Instructional Skills and Methods
• Learning Strategies
• Facilitating Skills
• Customer Learning Product Development
• eTOM
Specific Competence: – Basic knowledge of fixed line network technologies – Knowledge of 2G and 3G mobile technologies – Knowledge of intelligent network, switching systems, data & radio communications, network management, internet applications – Good knowledge of ERICSSON products portfolio
Note: This position is a three-month contract position and is renewable subject to availability and performance.
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