Job Title: Project Account Manager
Job Location: Lagos, Nigeria
Organisation: Movirtu Limited
Sector: Electronics and Telecommunications
Job Purpose: Under the Supervision and reporting to the VP operations the on-site Account Manager is responsible for managing the Movirtu project at Telcom Operator.
Primary Duties:
• Proactively manage day to day interactions with operators on all aspects of solution deployment including but not limited to problem resolution, forecasting, synch sessions
• Providing feedback to product management/ R&D team for improvement / feedback of technical and commercial requirements ensuring the deployed solutions meets SLA.
• Establishing and maintain strong relationships with Customer and NGO's by communicating through meetings, verbal, written and email forms.
• Project manage pilots including but not limited to recruiting of sales team and training of VPO's
• Produce weekly, monthly and quarterly status reports
• Work with Movirtu developers and operational team to ensure the deployed Movirtu
• solution meets SLA.
• Respond to request from the VP operations and Key Customers in an efficient and timely
• manner.
• Accountability to deliver timely results
• Ensure adherence to all Movirtu Limited company policies and procedures.
• Any other duties deemed necessary to meet corporate objectives.
Experience and Qualifications:
• 5 – 8 years experience in a mobile telecom company in a sales, marketing or account management role
• Demonstrate understanding of the current market place and broad understand on the mobile telecom network, success in creating partnerships and delivering results
• Business focused background with proven ability to understand and address technology. Must be able to understand and discuss the technology whilst transferring to the business objectives
• Strong presentation and listening skills with excellent with excellent interpersonal skills and demonstrated ability to build and maintain strong.
• Willingness to travel
• Experience in value added services, MNP number portability, roaming services in
• GSM mobile networks.
• Understanding of voice services in GSM mobile telecom networks. Like protocols
• (SS7, ISUP, CAMEL, MAP) and the major network components (IN, HLR, etc.).
• Education Level: BA Degree
• Fluent in English, Yoruba, written and spoken
Skills:
• Strong Work Ethic an core values (honesty and integrity)
• Very Strong PowerPoint and Excel skills
• Excellent report writing, analytical and project management skills
• Detail-oriented
• Proven ability to collaborate across global teams
• Excellent communication and interpersonal skills; ability to facilitate meetings and
• develop relationships internal and externally
• Strong customer facing skills
• Excellent organization and time management skills
Deadline: 27th April, 2013.
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