Job Title: Regional Account Partner
Job ID: 1970
Location: Abuja, Nigeria
Division: Enterprise Solutions
Organisation: MTN Nigeria Communications Limited
Job Description:
Key Account Management;
• Establish and maintain effective business relations partnerships with clients.
• Build an in-depth knowledge of the clients operating environment, business drivers, objectives, strengths and challenges to be able to develop and implement solutions to meet their strategic needs.
• Assist clients in understanding the value proposition and differentiations of the MTN data products and services.
• Handle all customer requests for service successfully including fault reports and billing queries.
• Develop a contact strategy; create and maintain an account development plan for each of the allocated accounts.
Business Development; Increase MTN market share by achieving set target through the acquisition of new accounts as well as development and maintenance of current accounts.
Sales Management;
• Oversee the completion of the end to end sales process from client prospecting to bill delivery.
• Prepare and present all sales and contractual documentation to the customer, compliant to the MTN standards.
• Ensure full integration of quality management processes within all sales activities for the allocated regional accounts, ensuring effective deployment on a day to day basis.
Business Analysis;
• Conduct research on potential customers and potential spend profile using the data mining system.
• Perform continuous analysis of the relevant industry, to identify new prospects or opportunities for the regional sales department.
• Use relevant metrics and measures to routinely monitor performance against targets and take appropriate actions to ensure targets are met and exceeded.
• Provide sales performance data to support management decision making.
Others;
• Support the Sales Regional Manager in developing sales plans by providing professional advice and input.
• Ensure integrated channel management supported by appropriate systems such as the CRM; use knowledge management to increase the professionalism of account management.
• Prepare weekly and monthly regional sales status reports.
Job Conditions:
• Normal MTNN working conditions
• May be required to work extended hours
• Tool of Trade Vehicle will be required for the Job
• A valid drivers license.
• May be required to work extended hours overtime and weekends.
• 80% of work is carried out on the field
• National travel and a valid drivers license.
• Constantly on the road prospecting for new clients and selling more services to existing.
Reporting To: Regional Sales Manager North
Required Skills: First degree in Business Administration, Commerce or any other related discipline.
Experience:
• 4 years work experience including
• Experience in the sales environment of a telecommunications company, preferably customer facing
• Exposure to strategic planning
Employment Status : Permanent
Qualification: First degree in Business Administration, Commerce or any other related discipline.
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