Job Title: Customer Service Representative
Location: Lagos, Nigeria
Recruiter: ONL Resource Firm
Our client is a manufacturer of pharmaceutical products, safety gadget and informative equipment needs a customer service representative urgently.
Qualifications & Requirements: – Candidate must be HND/ BSc holder in any field. – should have 1-3 years experience, Corpers can apply. – Should be as smart as will be required to have full product knowledge within a short period. – Ensure outstanding customer satisfaction by maintaining strong working relationships. – Guide and lead team members to deliver products/services that meet or exceed the customer requirements. – Handle client issues throughout the implementation life cycle in a timely and accurate fashion. – Manage and train resources to ensure quality and consistency of service to customers. – Schedule and conduct status meetings with appropriate development resources and customers. – Provide proper refund and compensation to customers on time.
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