Job Title: Service Administrator
Reference: NGA1243
Recruiter: Adexen Recruitment Agency / Adexen Nigeria
Sector: Industry – Nigeria – Western Africa
Function: Administration / Support / Secretarial
Our client: Adexen is mandated by a leading multinational engineering firm to recruit a service administrator for its operations.
Job description: The candidate will be responsible for receiving and entering customer requests for parts and service orders via communication or other delivery system.
The position is based in Abuja.
Responsibilities:
The responsibilities for this office shall include but is not limited to the following:
• Response to customer requests and enquiries
• Timely and innovative record management systems
• Working with personnel to promote customer support systems
• Promoting sales of aftermarket products such as service agreements etc
• Tracking customer requests and maintaining excellent lines of communication until completion
• Maintaining pricing review processes and issues log
• Utilizing company alternative resources and products to promote service administration
• Participating in employee development programmes including products and applications trainings
• Assisting with warehousing activities
Qualifications et experience:
• B.Sc in Engineering / IT, Business or Economics from a recognised institution
• At least 1 year experience in service environment
• Must be resident in Abuja
• Possess a knowledge of aftermarket products and service activities
• Excellent Presentation & Communication Skills
• English Language proficiency both written and oral
• Possess a knowledge of maintenance and scheduling
• Possess a proactive personality and be a self starter
• High proficiency in MS Office applications
• Should be team oriented and outgoing
What is on offer? Attractive package
If your experience, personal characteristics and qualifications meet the position specifications and your personal objectives are to seek such a challenge, then we would like to hear from you with details of your current earnings, up to date CV and explanation as to why your achievements to date fit you for consideration.
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