Job Title: Team Lead, ERP
Job ID: 1976
Location: Lagos, Nigeria
Division: Information Systems
Organisation: MTN Nigeria Communications Limited
Job Description:
• Track and monitor application development policies and processes in respect of ERP applications, ensuring compliance with set standards.
• Review User business needs for application systems and identify requirements and integration needs of suitable applications, identifying trade-offs between competing systems.
• Co-ordinate the execution of technical test during application upgrades and new deployments.
• Develop and maintain proper documentation and blueprint of all IS applications.
• Oversee the maintenance of applications, working in conjunction with vendors and in accordance with OLAs and SLAs.
• Carry out routine system controls, audits and security checks to ensure optimal system performance and identify and resolve application issues.
• Ensure seamless integration of applications in order to minimize interface issues.
• Supervise, organize and co-ordinate the activities of the application team and ensure proper issue problem investigation, analysis, escalation and resolution of application issues and problems.
• Monitor and maintain the performance of ERP applications within the business and document improvement opportunities, as well as any technical constraints and process challenges.
• Liaise with application vendors and ensure SLAs are met through extensive review negotiation of SLA agreements.
Job Conditions:
• Normal MTNN working conditions
• May be required to work extended hours
• Normal MTNN office plan
• Work within a multicultural, diverse and dynamic start-up environment.
• Projects and constraints will require overtime and weekend work
Reporting To: ERP Applications Manager
Required Skills:
• B.Sc Computer Science or related discipline from a reputable institution
• 4 years experience in application administration and development within the Telecommunications sector of which includes
• Practical experience as an application's team lead
• In-depth Knowledge of:
• IS support processes
• Systems integration
• Project management
• Application construction
• Information technology and application architecture
• Typical Mobile Telecommunications applications know-how with specialist expertise in more than one of the following functional areas:
• Billing systems Corporate & Retail Billing, Interconnect Billing
• ERP systems Distribution, Retail, Finance, Payroll, HR, Asset Management
• GSM network interfacing applications Provisioning, Pre-Paid management systems
• Fraud Management Applications
• Human resource management
Employment Status: Permanent
Qualification: B.Sc Computer Science or related discipline from a reputable institution
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