Job Title: Service Desk Support Supervisor
Reference: GVA-SDSS-01
Location: Lagos, Nigeria
Organisation: Growth in Value Alliance (GVA) Partners
Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm.
Description:
• Supervises IT Helpdesk consultants
• Ensure Users IT requests are met
• Ensures users are properly notified of changes
• Handles the IT Service Catalogue and updates
• Liaises with all units in IT to escalate IT Problems to vendors and
• ensures workarounds are put in place to avoid disruption of services
Qualifications: A degree in Computer science or related discipline
Deadline: 17th May, 2013
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