Job Title: Business Development / Sales Officer
Location: Lagos, Nigeria
Recruiter: Somotex Nigeria Limited
Somotex Nigeria Limited is one of the leading distribution & manufacturing company that has been in Africa for the past 40 years, distributing and manufacturing of world top class brands.
Responsibilities:
• Define, develop, implement and monitor service quality standards across all outlets operations
• Plan and Project realistic sales targets for outlets
• Review operational records and reports
• Project sales and determine profitability
• Provide regular report on sales, costs and Outlet performance
• Ensure cash and payment systems of outlets are in accordance with company procedures and policies, at all times with staff and customer safety as the uppermost priority
• Manage sales activities and ensure staff competence to optimize and sustain sales performance, profitability and customer satisfaction Monitor customer preferences to determine sales focus
• Liaise with Customer Care Department and ensure prompt resolution of customer complaints regarding services, goods and personnel
• Monitor sales activities to ensure that customer receive satisfactory services and quality goods
• Confer with management to develop methods and procedures to increase sales, expand markets, and promote business Prepare sales and outlet stock reports for management and finance/accounts units
• Attend management meetings to exchange product information and coordinate work activities with other departments
• Provide assistance in performing difficult or complicated duties/ functions.
• Manage company's sales and marketing activities, including product innovation, marketing and customer retention and reorientation
• Development and implementation of sales and marketing strategies with a view to increasing the company's market share and profitability.
• Supervision of the formulation and implementation of the company's overall sales and marketing strategies.
• Managing and deepening customer relationship with existing and prospective customers in order to increase profitability, growth, increase in market share, and customer loyalty and satisfaction.
• Coordinating the development of innovative product and service categories, as well as identifying new markets in order to maximize sales and marketing opportunities.
Requirements
• Degree in numeric studies second class upper
• Basic 3 years experience in sales coordination at a supervisory level preferably an FMCG
• "Hands on" person, business driven, excellent marketing skills, and proven ability to develop and execute successful coordination plans for a new and existing products.
• Strong management and team building skills, with successful experience leading cross-functional teams.
• Excellent communication skills, including fluent English in written and spoken.
• Must be highly computer literate. (Report writing and IT skills ) Ms Office.
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