Job Title: Carrier Sales Partner
Job ID: 1977
Location: Lagos, Nigeria
Division: Enterprise Solutions
Organisation: MTN Nigeria Communications Limited
Job Description:
• Build an in-depth knowledge of the customers' operating environment, business drivers, ambition, issues, problems and obstacles in order to develop and implement solutions to meet their strategic corporate needs.
• Maintain excellent partnership, relationships with customers, based on trust and an in-depth understanding of the customers' business.
• Increase MTN market share by achieving set target through the acquisition of new accounts as well as development and maintenance of current accounts
• Assist customers in understanding the value proposition and differentiations of MTN data product and service offerings.
• Account for the fulfilment of the sales process from lead generation to bill delivery.
• Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
• Conduct research on potential customers and their disposable income using the data mining system.
• Seek new clients and create more business opportunities daily, from existing clients so as to Increase company revenue.
• Carry out continuous analysis of relevant industries, to identify new prospects or opportunities for the corporate sales department.
• Prepare and present all corporate sales weekly and monthly reports, contractual documentation and status reports according to MTN quality standards.
• Effectively maintain the required multi-lateral relationships with customers thereby ensuring continued loyalty and support.
• Forward planning for the organization in terms of service demand, operational roll out, capacity take up and working capital
Job Conditions:
• Normal MTNN working conditions
• May be required to work extended hours
• Tool of Trade Vehicle will be required for the Job
Reporting To: Strategic Accounts Manager Carrier Sale
Required Skills:
• First degree in Business Administration, Commerce or any other related discipline
• 4 years work experience
• Experience in the sales environment of a telecommunications company, preferably customer facing
• Must demonstrate use of consultative selling and closure of complex sales either directly or through 3rd party partnerships
• Exposure to strategic planning
• Experience in sale of wholesale and international capacity
• Must have demonstrable track record of sales and revenue growth within the telecoms industry
• Selling at 'C' Level within the telecoms environment
• Must have proven experience of high level, high net worth negotiations
• Must exhibit professional presentation skills and persuasive communications skills
• Knowledge of functions & operations of the telecommunications industry.
Employment Status: Permanent
Qualification: First degree in Business Administration, Commerce or any other related discipline
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