Job Title: Dealer Accounts Executive
Job ID: 1982
Location: Taraba, Nigeria
Division: Sales and Distribution
Employer: MTN Nigeria Communications Limited
Job Description:
• Identify the training needs of the dealer.
• Understand statutes and regulations related to business operations in Nigeria and the telecommunications sector and provide guidance to dealers when required.
• Review dealer activities and market, analyse and generate insights/plans to assist dealers achieve target.
• Develop short term action plan and strategy to assist distributors in achieving set target and overcome challenges in their operations.
• Actively monitor dealer sales performance trends for all accounts and ensure operational objectives are accomplished.
• Build and maintain relationships with dealers, participate in organizing dealer forums and events to enhance relationship and identify the needs of the distributors ad resolve related business issues.
• Liaise with other relevant Departments (Marketing, Financial Operations, Channels) to ensure the sales process is uninterrupted and sales targets are achieved.
• Drive adoption of retail and data focus or other relevant campaign or service by trade partners.
• Evaluate customer complaints and drive corrective actions.
• Provide information to customers regarding appropriate policies, procedures and operating practices; as well as competitor activities.
Job Conditions:
• Normal MTNN working conditions.
• May be required to work extended hours.
• Tool of trade vehicle provided.
• Work is carried out mostly in the field.
Reporting To: Regional Sales Manager
Required Skills:
• A tertiary qualification, Preferably in the social sciences
• Four 4 years marketing experience in a Fast Moving Consumer Goods (FCMG) environment
• Account management experience.
Employment Status: Permanent
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