Job Title: REFM Manager, Hub North West
Job ID: 00091656
Employer: Ericsson Nigeria
Purpose of Job Role: Ensuring that workplace operations of Ericsson premises in defined region/countries/locations meet end user needs as defined by Group and Region leadership.
Align regional or local strategies/operation/business and REFM activities within:
• Real Estate/Portfolio
• Construction projects
• FM Services
• Workplace Design
• Energy/Environment
Active work with Ericsson partners, suppliers, customers and internal organizations to secure Ericsson has the most productive and cost efficient premises in the industry.
Responsibilities:
• Align workplace practices with business and Group RE strategy
• Define and agree regional/local strategy and requirements with GRE/Region/Local LT
• Manage execution of REFM strategies in cooperation with key stakeholders
• Set and deploy Regional/Local targets based on business targets and Group RE targets
• Set workplace business priorities and drive strategic workplace initiatives in the line organization
• Develop plan out of Regional/Local strategy
• Execute according to local plan.
• Understand business drivers to enable optimal portfolio strategy
• Build relationship with senior stakeholders to ensure fast delivery and alignment
• Use performance metrics to drive outcomes
• Understand and drive Workplace innovation.
• Understand market factors which impact portfolio operation
• Compile and qualify performance metrics
• Analyse performance metrics
Execute medium & smaller lease and capital projects:
• Region wide negotiations
• Manage and adjust contract portfolio
• Monitor and manage suppliers (landlords, consultants, contractors etc)
• Working knowledge of commercial and legal practice in key markets
Manage overall finance and cost control:
• Ensure that contract scope is met by suppliers
• Ensure costs are managed to budget
• Set annual portfolio budget and agree with business and GRE
• Ensure accurate quarterly Financial Analysis is agreed with GRE
• Create Business Cases for small and medium lease and capital projects
• Support payment of suppliers by creation of POs and monitoring of payment process
• Act as bridge between REFM and Finance
• Validates, together with Regional Head, that forecasted figures represent best estimate
Perform workplace delivery in accordance with corporate framework and local business needs:
• Secure competence either through external or internals in the REFM organization
• Track local business needs and manage changes
• Track and follow up on end user satisfaction
• Manage local workplace communication with business and end-users
• Support in local end-user change management activities
• Manage workplace environment and physical branding
• Manage RE, FM contract portfolio management
• Monitor and manage FM suppliers
• Integrate landlord-, integrated FM- and other deliveries
Coordinate regional REFM activities/programs:
• Drive improvement programs
• Implement Ericsson WP framework and roll out global WP processes
• Support change management process to deliver programs
Behavioural Competencies:
• Leadership capability, integrity, strong driver, customer focused, holistic approach, perseverant, self-esteem, result oriented, service minded.
• Ability to work in teams and manage through a matrix, ability to manage operational issues across countries and cultures.
• Ability to work with high levels of ambiguity
Qualifications and Experience:
• Qualified experience according to job stage in Surveying, Real Estate, Construction or equivalent. Experience from Real Estate, Construction, REFM as corporate, commercial or consultant.
• Fluency in French as well as English and
• Experience of Commercial lease contracts in North-western Sub-Saharan Africa, especially in countries with French legal traditions and/or
• Experience of Commercial RE Project Management in North-western Sub-Saharan Africa, especially in countries with French legal traditions
Job: Real Estate
Primary Location: CI-Abidjan-Abidjan
Other Locations: CM-Yaounde-Yaounde, NE-Niamey-Niamey, BF-Kadiogo-Ouagudougou, NG-Lagos-Lagos, TG-Lome, GH-Accra-Accra, SN-Dakar-Dakar
Schedule: Full-time
Job Type: Standard
Apply to this job (http://www.jobnavy.com/job/18443/refm-manager-hub-north-west-job-at-ericsson/)