Job Title: Configuration and Release Management Analyst
Job ID: 11443
Location: Lagos, Nigeria
Employer: Stanbic IBTC Bank Plc
Parent Company: Standard Bank Group
Sector: Banking and Finance
Position Description:
Working under the supervision of the team lead, implements new configuration changes to Finacle 10.2 product utilizing the Program Configuration Management Plan and Procedures. *Develops and implements configuration changes to improve the overall efficiency of system processing.
- Follows standard methodology using department tools, documentation and knowledge to maintain configuration control of the documentation, work products, software and firmware.
- Responds to requests and direction with appropriate sense of urgency.
- Keeps accurate reporting records.
*Provides quality and timely support and assistance to customers to resolve problems and issues in area of expertise.
- Answers questions and addresses issues in a clear, concise and timely manner
- Is fully able to understand design configuration and how it relates to system configuration.
- Analyzes product correction of deficiency, changes and new system enhancements as approved by Change Control Board to ensure they meet program and business best practice standards.
- Willingly expands knowledge by taking continuing education classes in area of job responsibility
- Proactively generates ideas for improvements
- Takes advantage of opportunities without being asked, goes one step beyond
- Identifies the existence of problems and/or opportunities for improvements
- Identifies recognized trends
- Identifies cause and effect relationships and source of problems and resolution.
- Adheres to and supports organizational policies and procedures.
- Represents the organization in a professional manner at all times.
- Demonstrates courteous, professional and efficient service to our customers, both internal and external.
- Fosters a positive and productive work environment that furthers the quality and effectiveness of the CM service provided.
- Understands group process and fosters an atmosphere of cooperation, collaboration and respect.
Required Skills and Qualifications:
Basic Qualifications: Typical Minimum Education / Experience:0 -1 Years with Bachelors;
To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below:
• Bachelor's degree in computer science or related discipline.
• Establishing and tracking software/hardware configuration items and baselines.
• Ability to provide database design, analysis, reporting, queries, and administration as needed
• Ability to capture, track and report metrics on configuration items, author requirements and configuration plans, and define and implement processes and procedures
• Experience maintaining status records of baselines, changes, deviations, and waivers
• Adept PC skills (MS office – Access, Word, Excel & PowerPoint)
Required Competencies:
Roles and Responsibilities:
• Performs software and data configuration management in accordance with industry standards,
• Follows as well as enforces program CM/DM Plan(s) and associated processes and procedures
• Develops, monitors, and manages the program's SCM process and associated processes and procedures
• Receives software (including associated documents, drivers, and licenses) and performs associated tracking and management activities such as virus scans, copying, etc
• Controls access/custody of software via checkin/checkout procedures
• Performs periodic software library audits to assure adherence to SCM processes
• Member of the Change Control Board
• Gathers, analyzes, and reports SCM metrics software configuration items
• Interface directly with Production and Program management, and Program Team and Administrative Leads to assure SCM processes consistency and quality.
• Advocates and implements continuous improvement opportunities for SCM and CM/DM across the program, to increase the efficiency of program performance and resolve problems
• Provides support in implementing a Quality Management System that supports establishment, measurement, monitoring, control and enforcement of the customer.
• Provides support in planning, directing, and ensuring Quality Management System (QMS) functions on a multi-site, cross disciplinary Department of Defense (DOD) engineering, software development, test, and integration, and fielding team environment across multiple geographic locations.
• Collects, stores, and maintains configuration records.
• Maintains open, honest, and direct communication of program information through an independent reporting chain to the Program CM and MA Leads.
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