Job Title: Key Account Manager, Oil and Gas
Employer: Schneider Electric – Nigeria
Job Description: – Develop networking and deploys all sales actions with customers in Oil & Gas segment in order to maximize the business with them and achieving the sales target. – Sales activity deployment to detect projects in targeted segment / area.
To understand customers' needs and bring Schneider package / solutions directly to customers. – To build and secure relationship with potential customers (both EPC and consultants & end users) – Customer mapping to identify the main players and their structure based on market segments. – Identify package / turn-key opportunities for Schneider offer.
(What is the expected contributions of the position to the results of the organization) – Implement go-to-market strategies to penetrate customers and find opportunities selling solution and packages to O&G projects. – Maintain long-term relationship with potential partners- Proactively identify, qualify & follow up new opportunities – Respond to customers' queries, co-ordinate with back-office to prepare quotation. – On-time information delivery and proposal management for Schneider customers – Follow-up on proposals through to contract negotiation and closure. – Clear reporting in Bridge Front Office on all activities as and when required.
AREAS OF RESPONSIBILITY (Describe the nature, scope, level of improvements to new ideas, etc.)
Identify projects – Active participation and identification of prospective projects though regular contacts with customer (face to the customers) within the concerned market segment. – Able to gather specific information (competitors, budget, comm/tech adv/disadv, etc...) to increase chances of order.
Promote products & solutions and manage offers. – Present & provide technical information necessary to the customers
Follow-up on offers: – Follow- up of offers with customers and keep project information on CRM modules updated
Finalize on contracts: – Lead contract negotiations with support of other department (Finance, EPS, Logistics, etc). Transfer project details to support team and ensure smooth transition for project execution.
Follow-up on Customer: – To lead project kick off meeting and facilitate project manager during project handover for execution. – Keep regular contacts with customer to ensure satisfaction before and after delivery. Work closely with back support team (TC, finance, marketing, logistic) to ensure customer satisfaction.
AR management – Manage debt collections for assigned accounts in line with company's expectation.
Account management – Be the single face to the customer, i.e. be responsible for specific customer portfolio acting within the concerned segment, lead, co-ordinate or be aware of any action done towards any customer of his portfolio. – Maintaining relationship with customer and relevant players (local country authorities, potential partners, representatives, project consultants, financial community, etc.) beyond the project-related contacts of the Businesses. – Developing an extensive knowledge of customer organizations (structure, decision-making process, etc) and action plan for each customer.
Master SE equipment knowledge and targeted solutions – Have sufficient knowledge of all SE products and targeted solution in order to promote package / turn-key solution to any customer in its segment
Project reporting – Maintain and update project status regularly in Bridge Front Office (bFO). Ensure project information is exhaustive and useful to support key strategic decisions.
REQUIREMENTS:
Education: University degrees – Engineering
Working Experience: 5 – 10 years experience in working with relevant end-users, Consultants, Contractors
Specific knowledge: Process Control, Safety solution (ESD, F&G), SCADA,LV/MV
Business Understanding: – Good understanding of market needs and market players.- Understand company's products and competitor's.- Knowledgeable in project sales and project management.
Others (e.g. language skills, technical skills): – Good command of spoken and written English. Computer literate and presentation skills – Attention to detail, Self-Starters, ability to learn, good communication skills and result-oriented – Able to work under pressure and willing to travel within assigned territory and overseas
Type: Full-time
Experience: Mid-Senior level
Functions: Sales
Industries: Electrical/Electronic Manufacturing
Job ID: 5995218
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