Job Title: Front Desk Officer
Req. #: 33461
Organisation: WorleyParsons Nigeria
Job Type: Full-time
Advertising Category: Administrative/Clerical/Facilities
Location of Job: Lagos, LA NG (Primary)
Job Description
• Answer incoming telephone calls, assist callers, take messages, provide information, make referrals and direct calls to staff members.
• Grant access to building by appropriate implementation of Visitor Policy.
• Check regularly the work of the Security/Receptionists and coordinate or provide assistance if necessary and ensure compliance with access procedure.
• Maintain safe and decent environment while using good judgment in contacting appropriate personnel to ensure neatness as needed.
• Regular update and maintenance of staff information on a phone extension spreadsheet.
• Receives and distributes daily/weekly Newspapers and Magazines and ensures payments for the abovementioned items.
• Prepares weekly attendance lists to ensure efficiency in the log-in and out process
• Coordinates the use of the Conference Rooms and ensures the upkeep of these rooms by reporting repairs and fixture changes
• To do any and all other activities assigned by the Head of Department
Job Requirements:
Job Specific Knowledge: To man the reception area and provide a point of contact for walk in traffic,
Industry Specific Experience: One year post qualification experience.
Education – Qualifications, Accreditation, Training: A first Degree / HND in Art, Humanities or any other relevant discipline.
IT Skills: Working knowledge of Windows XP, Microsoft Word Excel, MS Outlook, Typing skills and general office clerical skills.
Communication: – Good command of English language (spoken and written). – Ability to speak and write in a second language will be an advantage but not manadatory.
People Skills: High degree of patience, tolerance, assertiveness and understanding.
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