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JOBS => Nigerian Jobs => Sales and Marketing Jobs => Topic started by: Jobrib on Jun 12, 2013, 06:31 AM

Title: Customer Care Officer Job at a first generation Bank in Nigeria
Post by: Jobrib on Jun 12, 2013, 06:31 AM
Job Title: Customer Care Officer (CCO)

Locations: Nigeria

Recruiter: Whyte Cleon Limited

Our client, a first generation bank in the Nigerian economy seeks to recruit highly intelligent, young, well articulated and dynamic professionals with integrity for CUSTOMER CARE OFFICERS nationwide.

Job Description:

•   Attend to customers enquires promptly and efficiently

•   Issue banker's signature confirmation and reference letter as required

•   Refer customers request beyond his/her limit to appropriate authority

•   Process internet banking services and e-product request

•   Perform other duties as assigned by the Business Service Manager

Skills Required:

•   Good customer service skills

•   Good relations skills

•   Good problem solving skills

•   Good documentation and record keeping

•   Good reading and listening skills

•   Good dress sense

Educational Qualification:

•   HND Graduate only (Minimum Lower Credit)

•   Age: Not more than 27 years

•   Experience in the banking industry will be an added advantage

Apply to this job (http://www.jobnavy.com/job/19412/customer-care-officer-job-at-a-first-generation-bank-in-nigeria/)