Job Title: Sales Engineer/Client Relationship Officer
Location: Lagos, Nigeria
Employer: Hydroserve Oil Services (HOS)
Requirements:
• Interested candidates should possess a minimum qualification of BSc. Petroleum Engineering, BSc. Mechanical engineering or BSc. Chemical Engineering with 1-4years sales experience, within a technical sales environment preferably in the Nigerian Oil and Gas Industry.
• The desired candidate will be accountable and responsible for the sales as well as relating with existing clients. He/She will be responsible to develop and support specialized direct and indirect sales channels.
• The suitable candidate will have proven experience in a Sales Engineer position with experience and knowledge of the Nigerian Oil and Gas market.
• This position is based in Lagos.
Overall key tasks:
Including but not limited to:
• Marketing Analysis for assigned Customer Sector Group/territory/geographical area
• To find and develop new clients.
• To monitor movements and performance of competition and deepen understanding of competitive landscape in assigned territory.
• To build rapport with local service team and increase customer satisfaction.
• To strictly follow the HOS Business Code of Practice in all activities.
• Policies/procedures
• To strictly work within defined (current) HOS procedures, particularly those relating to business development, pursuit, 'delegation of authority', business ethics and code of conduct.
• Identification and evaluation of quality prospects; pursuit and capture
• Manage key Customer accounts including Customer Action Plans (CAP).
• To promote HOS existing product lines.
• To interact actively with existing clients based in Lagos.
• To follow-up and respond to clients enquiries.
• To set and maintain a clear activity agenda.
• To follow up all sales relevant steps (proposal, presentations, contract, order, invoice and payment).
Responsibilities:
• General
• To be a self- starting sales engineer
• To provide clear regular reports
• To provide prospects analysis, win strategies and real time updates
• To develop and maintain Customer relationships
• To be flexible and resourceful with the stamina to succeed in the exciting and dynamic but highly competitive oil and gas services environment
• Know your Customer
• Build the relationship
• Map buying and decision criteria
• Evaluate Competitors
• Establish Pursuit Strategies
• Implement Pursuit Strategies and oversee proposal preparation
• Manage the Ongoing Relationship
• To manage the "Business Development Process"
• Relationship Building
• Customers Needs Assessment
• Win Probability Assessment
• Prospect Screening
• Technical Positioning Pre-Studies
• Pre-acquisition Phase Lead/Co-ordinate
• Preliminary Pursuit Strategy
• Competitive Assessment
• Preliminary Risk Assessment
• Opportunity Notice (OPN) Development (gain Location support)
• Acquisition Phase Lead / Co-ordinate
• Receive Proposal
• Develop Bid/No Bid Decision (BNB) (Pursuit Strategy Development & Budget)
• Kick Off Meeting
• Key result areas
• Projects won/margins bid
• Quality of prospects proposed (win ratio)
• Information flow and knowledge of Customers/market:
• Market/Customer strategies
• Visit reports
• Telephone reports
• Quality of contacts established and relationships made:
• Customer Organisation Chart/Customer Listing
• Quality of reporting
• Monthly report
• Prospect win strategies
• Competitive Differentiation
• Submit Tender
• Negotiate
• Ongoing relationship management
• Customer Service & follow up
• To liaising with technical partners on issue relating to clients' needs.
• Network Internally and Externally:
• Establish relationships with Customer at all levels
• Use Senior Executives from HOS to support visits to Senior Customers
• Establish relationships internally within Head Office and relevant Locations
• Prospect updates
Qualifications and Experience:
• A minimum of qualification of BSc. Petroleum Engineering, BSc. Mechanical Engineering or BSc. Chemical Engineering.
• Ability to communicate effectively in English (Oral and Written Communication).
• Ability to plan and execute set goals with minimal supervision.
• Excellent communication and interpersonal skills.
• Minimum of 1year sales experience within the Oil and Gas industry will be an added advantage.
• Ability to drive with good understanding of Lagos traffic laws will be an added advantage.
Remuneration: Attractive package
Deadline: 30th June, 2013
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