Job Title: Senior Customer Manager – Anglophone West Africa
Location: Lagos, Nigeria
Employer: Kimberly-Clark Corporation
Recruiter: Redwood Consulting Ltd
Job Purpose: To develop and implement customer and/or distributor business plans that will deliver budgeted turnover, profit, growth, share and innovation targets by category and /or brand within the region, including appointing, managing, leading and directing a framework of distributors and wholesalers to increase numeric and weighted distribution and ensuring the effectiveness of field sales activities.
Main Responsibilities:
• Develop and implement a customer and /or distributor business plan that is aligned to the customer's and/or distributors needs, Region business & West Africa objectives, marketing and category plans and will deliver budgeted growth targets by category.
• Support in the development of Customer specific Category land or Shopper Marketing Strategies.
• Implement, monitor and evaluate agreed POP (pricing, promotions, ranging, and merchandising) plans on a monthly basis.
• Liaise with logistics, planning, debtors and field sales /distributors to ensure that the customers' service needs are met.
• Input and co-ordination of monthly, quarterly and annual demand forecast by account by brand and SKU
• Re-define geographic territories as and when the business requirement presents itself and constantly look at new and innovative way: to improve the route to market for the indirect channel.
Job Dimensions:
• Achieve the following business targets:
• Achieve Volume, Net Sales and Share targets by category and by customer
• Achieve supply chain KPI's (forecast accuracy, case fill, order fill etc.)
• Achieve POP targets by customer for existing an d new SKU's
• Achieve personal development & teams development targets (where appropriate)
Required Qualifications and Experience:
• Bachelor's Degree.
• At least 8 years selling and/or marketing experience, of which 2 years must have involved senior management level interaction (either internal or external) with in a company operating in the FMCG market.
Deadline: 28th June 2013
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