Job Title: Ramp Officer
Employer: Hak Air Limited – Nigeria
Employee Type: Full-Time
Location: Abuja, Nigeria
SUMMARY: Responsible for overseeing direction of a variety of aircraft ground handling services including, but not limited to ramp, baggage, cabin cleaning services, GSE maintenance, and customer service functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: other duties may be assigned.
• Understands contract requirements and customer expectations.
• Supervises the use of people and equipment to efficiently complete the tasks as directed and within established company standards.
• Maintains compliance with company policies and procedures by assuring that established procedures are followed through on, at all times, to ensure a safe and efficient work environment for our customers and their planes, as well as our employees.
• Interprets and communicates to employees items that are in question in the manualsand/or company policy.
• Monitors and/or conducts required training of personnel.
• Provides employee counseling and discipline as needed.
• Ensures the security of all company funds, supplies and equipment.
• Maintains working relationship with customers and provides prompt response to servicerequests.
• Assures that all GSE maintenance procedures are done on each shift.
BACKGROUND QUALIFICATIONS:
• Five years (5) of progressively responsible airport facilities or aviation operations experience. This experience must include at least (3) years of experience at thelevel of supervisor
• B.Sc/BA/HND in any discipline,
• Basic computer knowledge is preferred.
• Demonstrated leadership skills in the work place preferred.
• Strong communication skills to converse professionally with customers and employees are ideal.
Application closes on 31st July, 2013.
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