Job Title: Customer Relationship Officer
Location: Lagos, Nigeria
Employer: Deft Business Solutions (DeftSMS)
Job Description: Develop and execute sales program and activities to achieve the sales targets
Key roles and responsibilities:
• Submission of weekly and monthly sales figures and projections.
• Cross selling of products and referring business opportunities to others.
• Generate new business to achieve defines sales targets
• Value overall profitability
• Customer referral to other business units
• Rendering call memos, call plans and other weekly activity reports.
• Maintain customer loyalty
• Cross selling to existing customers and acquisition of new customers and point of sales
• Exploring new sales areas and way to achieve target.
Qualification and skills:
• Minimum of Ordinary National Diploma [OND]
• Willing to work on Saturdays
• Speaks well, service oriented and client focused
• Proficient in Microsoft applications.
• Knowledge of sales and relationship building process
• Knowledge of Mobile SMS related products and familiarity with internet applications
• Experience in sales and relationship management
Deadline: 5th August, 2013
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