Cummins West Africa Limited, a subsidiary of AG Leventis Group, is expanding its operations in Nigeria and urgently requires competent, brilliant and result oriented persons for the following position:
Job Title: Service Team Leader
Location: Port Harcourt
Responsibilities:
• Ability to motivate and manage a team and work with a sense of urgency in providing excellent service to our clients and customers.
• Collaborate with members of the Sales Force to recognize potential sales opportunities as well "as to ensure the maintenance and further penetration of current business relationships
• Develop and implement strategic business plans to efficiently manage team and team territory and to ensure the continued growth of the business.
• Work to ensure team objectives are met and look for ways to further streamline policies, procedures, and ultimately increase the level of quality and customer service produced by the group.
• Motivate and manage the service team, monitoring the day-to-day operations to ensure workload is evenly distributed throughout the team.
• To monitor the changing needs of the service, liaising with internal and external customers to (identify areas for improvement and make recommendations for service improvement and implementing those improvements to the satisfaction of internal and external customers.
Requirements:
• Candidate must possess HND, B.Sc or B.Tech in Mechanical /Electrical Electronics Engineer.
• Candidates who can drive will be given preference.
• Experience/Skills
• Minimum of 5 years service experience
• Excellent verbal communication, listening, feedback, delegation, fostering teamwork and multi-tasking skills
• Experience of Cummins engines or generators is essential
• Excellent customer relationship management.
• Ability to work under pressure and meet tight deadlines.
Method of Application:
Interested applicants should send their type written applications, comprehensive curriculum vitae, photocopies of credentials and 2 most recent passport photographs to:
The Group Human Resources Manager
AG Leventis (Nig) Plc
Iddo House, Iddo
P O Box 159
Lagos, 101001
Or email your application and CV in MS Word to vacancies@agleventis.com
Only shortlisted candidates will be contacted.
Deadline: 9th June 2011.