Job Title: Business Manager – Corporate, SME and High Value (West)
Location: Ibadan, Nigeria
Employer: Airtel Nigeria (Airtel Networks Limited)
Job Description:
Increased regional drive for new Corporate, SME and High Value Consumer Business Opportunities;
• Responsible for developing strategies, route to market and sales activity and implementation plan for the acquisition & retention of prospective and existing accounts in the zone
• Manage Performance management tools for DSA channels and Channel Managers in the zones.
• Provide Strategic Support to enhance the delivery on regional targets
• Supervises teams to ensure proper sales pipeline activity. Ensures active nurturing of deals and movement of opportunities to close.
Performance management;
• Provide strategic support to enhance the delivery on regional corporate sales targets.
• Develop procedures for setting corporate and communicating sales targets and monitoring performance.
• Deploy relevant metrics to routinely monitor progress against targets and recommend appropriate remedial actions to ensure targets are met or exceeded.
• Effectively manage corporate salesmen incentive target to ensure drive for greater performance.
• Provide sales performance data to support management decision making
• Ensures timely submission of updated pipeline in a weekly basis.
• Maintains an Account Development Plan (ADP) for all accounts under the regional portfolio and ensures timely submission of same to HQ on a monthly basis.
• Directly supervises the day to day activities of the Key Account Managers.
• Ensure that all receivables and Bills are up to date in terms of collections.
• To ensure the timely execution of all enterprise contracts especially from the customer end (i.e. sign off).
Assured Sustainable Revenue Growth in the region;
• Proactively protects Airtel's position and claims Airtel market leadership positions in strategic solution areas.
• Meets or exceeds Month-on-Month, Quarterly and Annual revenue & margin quotas.
Proactive Competitor Intelligence and Market Insight;
• Monitor and collate all activities of competition in zone and implement or recommend counter measures to win competition.
• Encourage and develop opportunities to have Airtel presence in all relevant areas related to the segment, across the zone
Expand Sales Channels and Route to Market;
• Identify and recruit suitable 3rd party sales partners for customer acquisition across the zone
• Develop tool kit for performance management of third party sales agencies and contract staff
• Take ownership for ensuring availability of sales resourcing required to meet the zonal targets
• Responsible for applying the appropriate control to ensure quality of service by third party sales partners
Trade and Sales team information dissemination and Training;
• Carry out regular corporate sales training needs analysis
• Coordinate content development and delivery of skill enhancement programs to enhance professionalism of the corporate sales team
• Effective interpretation and cascade of all new enterprise value propositions (trade & customer) to the regional corporate sales team
Desired Skills & Experience:
Educational Qualifications & Functional / Technical Skills;
• Bachelors in Science and Technology related courses, Economics, Business Administration or any other Social Sciences courses.
• Masters in Business Administration would be preferred additional qualification – MBA in Marketing or Postgraduate degree with specialization in Marketing will also be preferred.
Relevant Experience (Type of experience and minimum number of years);
• 5 – 7 years of work experience with ~ 3years of relevant experience in Telecom Industry.
• Of these years 2 – 3 years should be in telecom Corporate and enterprise solution products/ services sales/marketing.
• A minimum of 2 years in Management role.
• Extensive knowledge of telecom enterprise business data products and applicable markets
Other requirements (Behavioral etc.):
• Delighting the customers
• Entrepreneurial & Business acumen
• Strong technical aptitude & IT savvy
• Strong communication skills
• Good interpersonal skills
• Good project management skills
• Teamwork & Collaboration with stakeholder
• Highly Result Oriented believes in teamwork
• Customer centric approach
• Strong analytical skills able to draw conclusions from data, management information and trends
Type: Full-time
Experience: Mid-Senior level
Functions: Sales
Industries: Telecommunications
Job ID: 6683980
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