Job Title: Senior Executive – Shop Operations
Location: Lagos, Abuja, Ibadan
Employer: CSD Team
OPENINGS: 2 (Abuja) + 2 (Lagos) + 2 (Ibadan)
MAJOR DELIVERABLES:
• Responsible for Stock and Cash Management at all shops
• Ensure efficient operations at all shops by coordinating remedies of issues affecting operations.
• Responsible of appointment, training and engagement of Customer Service team
• Create incentive schemes for team ensuring operational capabilities at optimum level.
• Ensure Customer Service attitude is exemplified as a Senior Executive
• Assist and motivate team to ensure team members contribute to Customer Delight
• Adopt standards for business activities/processes and ensure team adheres to it.
• Ensure Daily Operational Reports are prepared and submitted in time
• Share improvisations with management which can be replicated at all locations/ processes
PLACE OF WORK: Lagos, Abuja & Ibadan – Nigeria
ESSENTIAL ATTRIBUTES:
1] Customer Focus
2] Result oriented
3] Zeal for Initiative with Speed
4] Leadership quality and team Handling capacity
5] Should be a energetic and aggressive
6] Customer query resolving skills,
7] Excel Knowledge is a MUST
DESIRED ATTRIBUTES:
1] Relevant Industry Experience,
2] Been on the front end handling customers and team.
3] Should have Planning and organizing skills
4] Proven achiever,
5] Should have sharp business acumen
QUALIFICATIONS: Graduate / Post Graduate
EXPERIENCE: 3 to 7 years
HOW TO APPLY:
1. Write JOB POSITION and LOCATION in Subject Line
2. CV should be in WORD format only.
3. Send CV to csd.team@outlook.com or csd.team@yahoo.com
Apply to this job (http://www.jobnavy.com/job/22080/senior-executive-shop-operations-job-at-csd-team/)