Job Title: Customer Relations Manager
Location: Lagos, Nigeria
Employer: Bloomnet Corporate and Services
Salary Range: NGN 720,000.00 to NGN 1,200,000.00 per annum
Industry: FMCG
Specialization: Customer Service
Minimum Qualification: HND
Required Experience: 1 – 3 years
Available Slots: 2
Job Description:
• Provide CRM support to clients
• Maintain call logs for all requests/complaints/observations
• Prepare daily reports of complaints received, complaints resolved and pending complaints as per the decided
• Have good communication skills, be presentable
• Be familiar with CRM functionality
• Have at least one year experience in CRM
Requirements:
• Ability to coordinate the day-to-day running of the entire branch.
• Plan and execute CR campaigns aimed at winning potential customers, while maintaining old ones.
• Design strategies for creating new markets for the company's products and services.
• Aggressively expand the company's market by employing and pursuing those new strategies.
• Ability to work long hours and with little or no supervision.
• Ability to interface with customers cheerfully, resolving every issue presented.
• Must be computer literate.
Application Deadline: 1 week from now.
Apply to this job (http://www.jobnavy.com/job/22832/customer-relations-manager-job-at-bloomnet-corporate-services/)