Job Title: Account Manager, Corporate Sales
Location: Lagos, Nigeria
Employer: Etisalat Nigeria
Job Summary: Assist in the achievement of defined corporate sales target in assigned industry/ sector and maintain relationships with existing customers
Principal Functions:
• Adhere to periodic sales plan for assigned sector
• Manage/ maintain assigned corporate accounts while ensuring acquisition of new customers and overall achievement of assigned sales targets
• Maintain accurate and up-to-date sales records/ documentation for assigned sector including prospect sheets, customer database and funnel analyses
• Possess detailed technical knowledge of specifications and usage of Etisalat Nigeria's product spectrum
• Identify new sales prospects in assigned sector and develop periodic prospect lists to facilitate customer sourcing for the attention of the Manager-Corporate Sector (Finance)
• Ensure sales administrators in assigned sector consistently adhere to standard customer sevice policies in their interactions with assigned customers
• Process customer orders and follow up with Distribution personnel to ensure prompt product delivery in line with organizational policies
• Log and address customer complaints, escalate appropriate issues, and follow up with relevant personnel to ensure proper resolution
• Liaise with relevant unit/ team/ function in carrying out all relevant activities
• Attend team/ divisional/ departmental meetings as required and assist in the preparation of relevant presentations and proposals
• Provide guidance and manage the performance of subordinates
• Prepare/ compile agreed periodic activity and performance reports for the attention of the Manager-Corporate Sector
• Perform any other duties as assigned by the Manager-Corporate Sector
Educational Requirements: First degree or equivalent in a relevant discipline
Experience,Skills & Competencies: Between three (3) and five (5) years directly relevant post-NYSC work experience selling to major corporates
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