Job Title: Programme Manager
Location: Abuja, Nigeria
Employer: Riders for Health
Riders – a unique place to work
Riders is an international, not-for-profit NGO working to improve the capacity and efficiency of health care delivery platforms in Africa. Our vision is a world in which health care reaches everyone, everywhere. Our mission is to make the 'last mile' the most important mile in health care delivery: creating, showing and sharing the solutions for achieving truly equitable health care.
Roles/Responsibilities
• manage programme delivery in-country, implementing the agreed programme plan
• manager supply logistics and it deliverables
• escalate new programme risks to PMO
• communicate programme status to the steering group using monthly highlight reports
• are accountable for making sure all products (deliverables) produced meet the specifications of the product descriptions as signed off by PMO
• ensure and encourage teamwork and team spirit through the facilitation of proper communication, removal of barriers to communication and the creation of a working environment conducive to premium performance
• ensure that the good name, reputation and image of Riders for Health are constantly upheld and enhanced
• support the country director in ensuring that the in-country organisation functions efficiently
• ensure that the mission and vision of Riders for Health are always maintained and upheld
• participate in the formulation of policies and plans for the entire organisation through the country director
• support the country director in helping the programme to grow
• contribute to partnership development through the identification, targeting and cultivation of relationships with appropriate health-focused organisations by marketing our services and securing vehicle management contracts
• manage existing partner relations, with regular and scheduled feedback, to ensure continued success – financially and operationally
• deliver presentations to partners as required
• ensure that the programme remains financially viable through the careful research of the financial backing of potential partner before relationships are developed
• line-manage any partnership (and other?) staff as required to ensure they are meeting the overall programme plan and developing in their individual roles (this relates to people management skills below)
• participate in the growth and development of Riders for Health internationally
• To work with FM (plus CD & OM) to develop the programme budget.
• To ensure there is a strong link between programme activities, deliverables and budgets.
• To work with the FM to ensure the timely production of monthly financial reports
Competencies and qualities:
You are:
Communication;
• a confident and articulate communicator with the ability to consistently motivate a team and manage relationships in order to maintain internal and external stakeholder engagement
• a truthful but tactful communicator who considers their audience when speaking or writing to people
• a mediator and a diplomat, skilful at resolving conflict and finding ways to keep everybody motivated
• able to identify people's motivations and negotiate skilfully
• open and friendly, with an approachable persona
• understanding when approached with a problem
• fluent in spoken and written English
• able to work effectively and sensitively in a multicultural environment
General management;
• disciplined, with strong organisational and administrative skills
• skilled in time management and prioritisation
• skilled in people management
• skilled in accurate budget management
Analysis and clarification;
• able to ask the right questions and make the necessary distinctions to clarify confusing situations
• able to analyse and develop business processes
• able to present a complex plan or set of requirements simply
• able to step back and see the big picture as well as the details
• able to distinguish when to push boundaries, and when to re-scope work – you have a common sense approach
• able to understand the reasons why stakeholders, clients and team members behave in certain ways – and are able to deal with their behaviour
Relationship management;
• proactive in your attitude towards collaborating with different organisations and partners
• able to network and leverage contacts made
• able to influence others both inside and outside the organisation
Results delivery;
• strongly motivated to maintain high levels of personal and team performance in challenging and time-pressured situations
• energetic, resilient and results-oriented
Flexibile and fast learner;
• a quick, relentless, and versatile learner who can analyse both successes and failures and learn from the experience
Experience and knowledge:
You are:
Required;
• able to lead a team of people to deliver clear goals
• able to demonstrate the ability to organise, plan and prioritise a range of administrative duties
• experienced in a general administrative and supervisory role
• experienced in managing small teams of people
• able to demonstrate a good working knowledge of budget planning and management
• able to demonstrate a good working knowledge of reporting requirements
• experienced in managing and maintaining internal and external stakeholder relationships
• competent in MS Word, MS Excel, MS Access, MS PowerPoint, MS Outlook or similar
• able to demonstrate a working experience of programme management
• an understanding of vehicles and that they need to be maintained
Beneficial;
• able to demonstrate experience of local and national government processes and procedures
• able to demonstrate knowledge of in-country public health care delivery
• able to demonstrate knowledge of fleet management
• able to demonstrate knowledge of the monitoring and evaluation of health impact
• able to demonstrate knowledge of programme management methodologies
Requirements:
• A licensed pharmacist with a minimum of 5 years progressive job experience in a relevant field
• Work experience in an NGO
• Previous supply logistics experience
• IT literacy and able to handle electronic data
• Commercial awareness and numeracy
• problem-solving and decision-making skills plus the ability to think laterally while also offering creative solutions
• Credible commitment to international humanitarian or development work
• Technical knowledge to carry out the duties and responsibilities of the post.
• Proven ability to provide support, guidance and training to colleagues
• Communication and reporting skills (verbal and in writing).
• Experience of working in a cross-cultural environment and in insecure or complex environments.
• Ability to work to deadlines with good prioritisation and time management skills.
Remuneration: is competitive and attractive.
Method of application: All interested applicants should send their applications (Curriculum Vitae and application letter).
Closing Date: 6th September, 2013 by 5PM, any application received after this date will not be considered.
Only candidates selected for Interview will be contacted.
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