Job Title: Senior Retail Operations Manager
Location: Lagos, Nigeria
Employer: Taafoo Limited
Responsible for providing support to both the instore and online retail operations of taafoo.com ensuring operational efficiency, increasing productivity and maximizing income.
Major Activities:
• Manage & support the activities of the Instore Retail, Online Retail, Technology, Supply Chain and Office management teams.
• Manage activities that enhance top line sales, store productivity and bottom line profitability.
• Ensure through and up to date knowledge of the retail industry, including competitors, retail partner performance and consumer trends.
• Define and manage operational and technical policies and procedures.
• Identify, propose and assist with roll-out of growth strategies for retail.
• Assist HR in recruiting, inducting, and developing retail team members.
• Promote a customer-focus retail operation.
• Analyze management information including EPOS data to maximize performance, seize opportunities and make informed management decisions.
• Manage the warehouse operation.
• Monitor stock levels to ensure adequate supplies and identify methods of stock regeneration.
• Assist with shaping brand strategy and marketing activities.
• Build effective relationships with retail partners.
• Identify opportunities through consumer insights and analytics to drive business performance.
Requirements:
• Strong financial background or experience.
• 3-5 yrs experience in retailing.
• 5-8 yrs experience in management.
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