Job Title: Client Services Agent
Location: Lagos, Nigeria
Employer: Global Trybe Solutions Nigeria Ltd.
Reference #: clnt-svc-0001
Job Category: Client Services/Help Desk
Type: Full Time/Employee
Description:
• This is a client facing position and the ideal candidate must have excellent verbal, written and inter-personal skills.
• This position requires a good understanding of how web applications work.
• Working customer service, help desk or technical support experience is a huge plus.
Key Responsibilities:
• First point of contact for client complaints and comments.
• Work (over the phone or online) with the client to resolve issues
• Submit trouble tickets to QA
• Provide follow-up information to clients regarding opne or resolved issues
• Deliver release notes to clients
Basic Qualification & Tech Requirements:
• Bachelor's degree or OND with a minimum 6 months customer service, held desk or tech support work experience.
Are you looking for a more exciting and challenging career with opportunities for self-development? Then check out what makes Global Trybe Solutions the best place to work. We are an equal opportunity employer.
Apply to this job (http://www.jobnavy.com/job/23572/client-services-agent-clnt-svc-0001-at-global-trybe-solutions-nigeria-ltd/)