Job Title: Programme Facilitator
Location: Lagos (Nigeria)
Employer: Villa Communications Limited
Responsibilities:
• Plans and designs the meeting process, in partnership with the client.
• Helps everyone get acquainted and feel welcome.
• Clarifies the purpose of the meeting, the desired outcomes, the process to be used and the roles of each person.
• Works with the group to establish and get buy-in to the ground rules.
• Draws out opinions and encourages full participation from all members.
• Clarifies communication between people.
• Helps keep the group focused and on track.
• Provides a safe place for creative ideas.
• Listens intently.
• Handles difficult situations and behaviors.
• Names conflict when it arise and guides those involved through a Negotiation of their differences.
• Adapts the process as necessary to help the group move forward.
• Encourages the group with affirmation and appreciation.
• Summarizes progress of the meeting at key points.
• Guides the group in coming to conclusions, agreements, clarity.
• Maintains neutrality, reflecting content and process back to the group.
• Serves the whole group rather than individuals, and the process over Content.
Qualification: OND, HND/BSC In Social sciences,computer science and any related field.
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