Stanbic-IBTC Bank, a subsidiary of Standard Bank, is currently recruiting for the following position:
Job Title: Personal Banker
Job ID: 6614
Location: Nigeria – Lagos
Division: Personal and Business Banking
Position Category: Community Banking
Employment Type: Full Time - Permanent
Job Purpose:
• Provide an efficient and technical proficient personal banking service and support to a portfolio of branch based Gold segment clients
• Achievement of acquiring, expansion, cost management and customer retention targets
• Provide customers with basic day-to-day services
Accountabilities/KRA:
• Motivate credit applications for facilities according to laid down procedures.
• Selling the gold products through every opportune interaction moment with customers and prospective clients to meet the sales target in volume and value terms.
• Strategize on marketing the products to beat the other players on the market i.e. competitors.
• Advice customers as well as prospective clients on all banking issues as well as financial matters. Advise management on preferred changes in offering services to customers basing on their feedback.
• Maximising return from existing and new customers on banks product through cross selling offered by other business units.
• Identify major risks affecting clients and to ensure necessary steps are taken to measure, monitor and control these risks.
• Portfolio management to ensure low risk and minimum write offs.
Minimum qualification:
• Minimum of a 2.2 BSC degree in any behavioral Sciences.
• Masters or professional qualification will be an added advantage.
Personal Skills:
• Detail conscious- methodical, accurate, precise and systematic.
• Complete job once started. Concerned about meeting deadlines.
• Emotionally mature- remains calm under pressure avoids outbursts.
• Integrity- does what he/she will do, is reliable and consistent.
• Sociable- puts people at ease, is quick to establish rapport.
• Data rational- is good with data, operates on facts.
• Strong service ethic.
• Service focussed - goes extra mile in ensuring that needs of others are met and surpassing clients expectations.
• Result oriented- ensures tasks result in required output.
• Adhering to our Vision and Values
• Team player.
Work Experience:
• Minimum of 3 years experience of Product knowledge (general as well as investment related), competitors and competitor's offerings and all Bank processes and branch procedures.
• Good knowledge of local market.
For more info and application: Search (http://careers.peopleclick.com/careerscp/client_standardbank/external/en_US/jobDetails.do?functionName=getJobDetail&jobPostId=12206&localeCode=en-us)