Job Title: Corporate Travel Manager
Reference: 203
Recruiter: Global Profilers
Category: Sales, Business development (Lagos)
Sector: Aviation / Travel
Employer: an Online Travel Agency
Our client specialises in online travel which includes business travel and detailed knowledge of specific locations or travel products and online sales.
RESPONSIBILITIES:
• Responsible for developing strategies to hit or exceed sales targets, regardless of the size of the outlet or products offered.
• Promoting and marketing the business, sometimes to new or niche markets;
• Managing budgets and maintaining statistical/financial records;
• Selling travel products and tour packages;
• Sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism;
• Taking part in familiarisation to new destinations in order to gain information on issues and amenities of interest to consumers
• Liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance;
Dealing with customer enquiries and aiming to meet their expectations;
• Overseeing the smooth, efficient running of the business.
• Deal with staffing issues as a large part of their role.
• Constantly motivating the sales team to hit their targets and ensure company profitability;
• Meeting regularly with team leaders to give them sales figures and plan how they approach their work;
• Meeting company directors who advise on strategy and finding out about any local issues and future trends;
• Dealing with disciplinary matters and customer complaints
QUALIFICATION AND EXPERIENCE:
• Bachelor's Degree, preferably in a business related field
• Minimum of 5 years travel industry experience.
• Certifications relating to the travel industry (e.g. Institute of Certified Travel Agents).
• Proficient in the use of a computer and its applications/software.
• Excellent communication skills (both verbal and written)
• Team Player
• An MBA would be an added advantage.
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