Job Title: Client Service Executive
Location: Nigeria
Employer: Wild Fusion Limited
Job description: The Client service executive will be responsible for developing client relationships and closing the 'sale'. He/she will report to the Client Service Manager and will work closely with clients to enable them achieve their objectives.
He/she will:
• Write briefs with detailed functionality specifications (i.e. wire framing).
• Brief and liaise with creative teams, developers and understand all processes and platforms.
• Explore new partnerships clients, making recommendations to the Client Service Manager
• Ensure clients are fully briefed and kept up-to-date with all digital marketing opportunities to reflect their business.
• Responsible for the quality of service and delivery of all integrated campaigns across all channels including SEO, PPC, Facebook, LinkedIn,Twitter, etc.
• Work independently and self-motivated.
• Ability to motivate a team.
• Excellent customer service skills.
• Problem solving and project management skills.
• Strong analytical skills.
• Passion for technology.
• Passion for client satisfaction.
• The Client Service Executive must have excellent communication skills and open to ideas and feedback.
• Ability to manage complex projects.
• Ability to write complex integrated digital campaign briefs.
• Innovative and creative mind.
• Experience of working on global brand will be an added advantage
Desired Skills and Experience:
The Client Service Executive must be digital expert and stay abreast of digital and market trends. He/she must
• Understanding of social media engagement strategies and successful attributes.
• Knowledge of social media platforms (Facebook, LinkedIn, Youtube, Twitter etc) and deployment strategies.
• Understanding of interactive strategy.
• Understanding of brand strategy and deployment.
• Professional Qualifications (e.g. Google Certified Individual will be an added advantage)
• BSc/BA or equivalent experience required.
• Digital or online advertising industry experience preferred.
• Must have previous experience working with interactive technologies.
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