Job Title: IT Manager
Location: Lagos, Nigeria
Employer: Avis Nigeria
Job summary:
• The IT Manager s role is to ensure the streamlined operation of the IT Department in alignment with the business objectives of the organization.
• This individual will plan, coordinate, direct, and design IT-related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT department.
• The IT Manager will work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.
• This person will also define and implement IT policies, procedures, and best practices.
Responsibilities:
Strategy & Planning;
• Lead IT Department operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources.
Acquisition & Deployment;
• Benchmark, analyze report on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems.
• Manage financial aspects of the IT Department, including purchasing, budgeting, and budget review.
• Develop business case justifications and cost/benefit analyses for IT spending and initiatives.
• Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.
• Develop requests for proposal.
• Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements.
Operational Management;
• Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, and peripherals.
• Oversee provision of end-user services, including help desk and technical support services.
• Work with stakeholders to define business and systems requirements for new technology implementations.
• Direct research on potential technology solutions in support of procurement efforts.
• Keep current with the latest technologies.
• Approve and oversee projects and project portfolio.
• Practice asset management for IT hardware, software, and equipment.
• Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.
• Establish and maintain regular written and in-person communications with the organization s executives, department heads, and end users regarding pertinent IT activities.
Position Requirements:
• Formal Education & Certification
• University degree in the field of computer science and 7 years related work experience. Professional Certifications in other technology as a core component preferred. Project management and other technology certifications may be advantageous.
• Certifications in ITIL, A+, S+, CISCO, PRINCE2, MCITP, MSCE, MCSD etc
Knowledge & Experience:
• Strong technical knowledge of network and PC operating systems, including computer hardware, virtualization, Active directory, Google Apps for business etc.
• Ability to develop and implement business workflow and Process management for automation
• Strong technical knowledge of current network hardware, protocols, and standards, including SQL databases, crystal reports etc.
• Extensive application support experience with SAGE ACCPAC ERP, Web Design etc.
• Proven experience in IT infrastructure planning and development.
• Excellent understanding of the organization s goals and objectives.
• In-depth knowledge of applicable data privacy practices and laws.
• Strong understanding of human resource management principles, practices, and procedures.
• Strong understanding of project management principles.
• Proven expertise in using project management tools such as Microsoft Project, Basecamp, Primavera)
• Knowledge of database development, including MySQL and/or MS SQL Server.
• Strong understanding of Internet programming languages, including .net, PHP,HTML5 and C#.
• Thorough understanding of application development methodologies.
• Knowledge of User Interface design
• Comprehensive experience with structuring, developing, and implementing interactive corporate Web sites.
• Proven experience in maintaining web servers
• Proven experience in LAN, WAN and Infrastructure Management
• Understanding of cloud computing
Personal Attributes:
• Strong leadership skills.
• Excellent written and oral communication skills.
• Excellent interpersonal skills.
• Ability to conduct and direct research into IT issues and products as required.
• Ability to present ideas in business-friendly and user-friendly language.
• Ability to perform general mathematical calculations for the purpose of creating business cases, budgets, and so on.
• Highly self-motivated and directed.
• Keen attention to detail.
• Proven analytical, evaluative, and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Exceptional customer service orientation.
• Extensive experience working in a team-oriented, collaborative environment.
Work Conditions:
• On-call availability for remote support during unsociable hours.
• Sitting for extended periods of time.
• Attending relevant meetings such as Marketing, Strategic, Management and others as requested to attend/participate.
• Supporting staff nationwide
• Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.
• Occasional inspection of cables in floors and ceilings.
• Lifting and transporting of moderately heavy objects, such as computers and peripherals.
Work experience: Minimum of 7 years experience in a technology environment, including at least 3 years proven project management experience.
Other Requirements:
• Delivery focused
• Excellent interpersonal skills.
• Integrity
• Enthusiasm
• Ability to function under pressure
• Team building skills
• Problem solving and analytical skills
• Organized
• Analytical yet pragmatic
• Empathetic
• Work Conditions (sitting for extended periods of time)
• Out of hours work
• Cross-functional project team management
• Excellent written and verbal communication skills
Deadline: 24.09.2013
Note: Only short-listed candidates will be contacted.
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