Job Title: Reservation Officer/Travel Agent
Location(s): Rivers, Nigeria
Employer: International Travel Company
The Job: – All applicants for the above mentioned positions must be well spoken, outgoing, friendly, enthusiastic, vibrant and financially motivated. – Good Communication skills to work with public. – Fluent in writing and speaking English.
Responsibilities:
• Will be the first person to greet the customer, you are expected to be clean, neat in appearance in accordance with airline standards.
• Efficiently handle customers and their queries achieve personal targets and contribute to the overall team revenue, yield and volume targets
• Handle issues, re-issuing and re-validation of clients PN R in Amadeus and Sabre
• Comply with the organisation'S reservation policies and procedures and standards of customer service (i.e. handling guest problems, answering telephone enquiries within 3 rings, pre-f1ight checks, timeliness. grooming, courtesy etc.)
• Keep self up-to-date on airlines rules, policies and procedures
• Will handle ticket sales for all airlines currently operating in Nigeria.
• Produce the daily and monthly sales report in Microsoft Excel and Word
Qualification and Requirements:
• Minimum degree in any discipline
• 1-3 years' work experience
• Candidates should have good communication skills
• Candidates should be able to work with little or no supervision
• Candidates should be energetic and dynamic
Method of Application:
Interested applicants should apply in person at
7, Nsirim Crescent,
Off Sani Abacha Road,
G.R.A, Phase 3,
Port Harcourt,
Rivers State.
Deadline: 20.09.2013
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