Job Title: Community Relations Officer
Location: Port Harcourt, Nigeria
Employer: Etisalat Nigeria
Job Summary:
• Maintain cordial relationships with all stakeholders in host communities where cell sites/ base stations are located
• Leverage existing relationships to support achievement of the company's objectives
Principal Functions:
• Conduct surveys for proposed sites to assess and determine suitability of locations and minimize/ avoid community related issues
• Evaluate prospective cities, towns and communities identified for build and make recommendations in line with best practice
• Identify all community and non-community issues and work within company procedures and guidelines to resolve the issues within agreed timelines
• Create and maintain databases on all community-related issues
• Ensure key internal stakeholders across the Radio, Transmission, Site Acquisition, Rollout, Legal and Finance teams are aware of all community related issues
• Initiate and carry out dialogues, meetings, and negotiations where necessary on behalf of the organization to resolve issues relating to rollout and post-rollout operations in host communities
• Provide input in the development or modification of company guidelines and procedures regarding community relations
• Ensure due diligence and integrity in all dispute resolutions
• Ensure agreed terms with communities are fulfilled
• Identify opportunities to develop communities and advise all relevant stakeholders within and outside the company on programmes that can be implemented to develop communities
• Ensure proper implementation of all community development programmes approved by the company
• Maintain relationships with host communities after sites are integrated and promote the corporate image at all times through implementation of initiatives and programmes that strengthen the company's position within the communities
• Create a ranking of spots based on community issues in all areas planned for build, reference the areas against existing database of community issues and present report on status of issues for management attention
• Inform and educate host communities on the benefits of locating BTSs in their areas and provide first-hand answers on all related queries
Educational Requirements: First degree or equivalent
Experience,Skills & Competencies: Three (3) years directly relevant post-NYSC work experience
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Source: Community Relations Officer Job at Etisalat Nigeria (http://www.jobnavy.com/job/25437/community-relations-officer-job-at-etisalat-nigeria/)