Job Title: Technical Support Officer
Location: Abuja, Nigeria
Employer: Interra Networks Ltd.
Responsibilities:
• Installation, integration, maintenance and management of networked systems for the transmission of data.
• Identify and resolve server hard ware issues.
• Server support would be windows enterprise and other servers in the data centre.
• Carry out regular checks on the status of servers (soft and hard ware)
• Manage the data backup of servers
• Efficiently analyzing and correcting hard ware and network issues.
• Install new equipment and soft ware upgrades.
• Responsible for the overall soft ware needs of the company (network and computer applications)
• Start up all applications e.g.: Sugar, CRM, Sales force ETC.
• Install soft ware, tests systems, implement and maintain system integrity.
• Recommend and install fire walls and antivirus Software.
• Handle escalation support from support team as assigned by support chief
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