Job Title: Specialist, Project Delivery
Location: Lagos, Nigeria
Employer: Etisalat Nigeria
Job Summary: Manage end-to-end fulfilment of bespoke customer solution requests and implementation of all customer deployments
Principal Functions:
• Provide support on all pre-sales inputs – including technical solution design specifications, solution pricing, project delivery schedule, initial terms and conditions and overall scope of work for all customer requests, tenders/ bids and any standard or non-standard solution implementation
• Manage the process for defining clients' technical requirements in conjunction with the clients, Etisalat Nigeria's internal teams and supporting vendors/ service providers
• Co-ordinate all technical sales activities and ensure synergy with other teams outside of Business Segment – including IT, Engineering, Network Operations, Finance, Commercial Planning and Product Development
• Manage solution deployment projects end-to-end across all business workstreams
• Provide technical and system solution support to the Business Segment team (including Corporate Sales)
• Identify and tailor technical solutions to suit client needs
• Manage and ensure proper dissemination of technical information, solution descriptions and statements of work to entire Corporate and Retail salesforce
• Design training materials on new solutions for use by the Corporate Sales and Retail teams
Educational Requirements:
• First degree in Engineering or Computer Science
• Relevant post-graduate qualifications and/ or certifications – including Cisco certifications – will be an added advantage
Experience,Skills & Competencies: Between three (3) and five (5) years directly relevant post-NYSC work experience – with at least one (1) year in technical pre-sales and/ or project management
Ideal candidate must demonstrate competencies in the following areas:
• Strong knowledge of IP Technology, Enterprise Architecture and Network Systems
• Strong understanding of Transmission media (fibre and microwave systems)
• Good knowledge of telco infrastructure, services, systems and processes
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