Job Title: IT Regional Support – DRC (Democratic Republic of Congo)
Employer: International Business Machines (IBM)
Job ID: GTS-0613391
Job type: Full-time Complementary
Work country: Nigeria
Position type: Professional
Work city: – Any
Travel: 25% travel annually
Job area: IT & Telecommunications (non consulting)
Business group: Global Technology Services
Job category: IT Specialist
Business unit: GTS HQ/Top
Job role: Server Support Specialist
Job role skillset: General
Commissionable/Sales-Incentive jobs only: No
Job description:
Deploy of all LAN/MAN/WAN and Internet related equipments and project.
• Work with Technical department to interface Business equipment with IP network.
• Second level support in IP(Internet Protocol) network incident and problems resolution.
• Physical installation of IT equipments (Network and Servers) in Client technical rooms.
• In charge of the security and cleanliness of IT technical rooms.
• Configures, updates and back-up of all LAN /MAN/ WAN/ and Internet equipments.
• Network equipments performance analysis to assure proper operation of IP Network
• Defines and implementation of monitoring tools for the entire region IP Network
• Production of Internal Network performance dashboard
• Install, Administrate and give second level support of all IT Windows in Region.
• Analyze Windows Systems performance to assure proper operation all over Client place.
• Deploy of all Client's system related project
• Definitions and implementation of a proper levels of security in the setup and operation of IP Network
• Reporting of equipment and service problems to the supplier (Internal & external) and supervision of vendor resolution to completion
• Procedures elaboration and modification
Required:
• Bachelor's Degree
• At least 3 years experience in Elaborate and to modify procedures
• At least 3 years experience in Participating in the definition of security procedures and implements agreed policies and procedures
• At least 3 years experience in Giving recommendations for IP network evolution
• At least 3 years experience in Giving input for budget elaboration and execution
• English: Fluent
Preferred:
• Information Technology
• At least 5 years experience in Elaborate and to modify procedures
• At least 5 years experience in Participating in the definition of security procedures and implements agreed policies and procedures
• At least 5 years experience in Giving recommendations for IP network evolution
• At least 5 years experience in Giving input for budget elaboration and execution
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Source: DRC IT Regional Support Job at IBM Nigeria (http://www.jobnavy.com/job/26081/drc-it-regional-support-job-at-ibm-nigeria/)