Job Title: Administrative Officer
Location: Port Harcourt, Nigeria
Employer: Sundry Foods Limited
Job Summary: Providing ongoing management support and direction to company's business/operational units to achieve customer satisfaction, productivity, schedule adherence and organizational goals and objectives in accordance with the company's policy and standard operating procedures.
Essential Job Functions:
• Direct Supervision and lead continuous initiatives for efficient and effective management of all company-owned restaurants, bakeries and other food service locations company-wide
• Ensure consistent product quality standards along brand locations
• Maintain consistent service standards along all business/operating units
• Improving profitability of restaurants, bakeries and other food services businesses
• Product development and recipe formulation
• Oversee continuous improvement and implementation of standard operating procedures and processes
• Strengthen and maintain operating controls at the business/operating units
• Monthly review of all restaurants performance. Ensure all units meet goals and targets on all key performance indices i.e. customer satisfaction as well as financial indices
• Regular reporting of operating activities and performance
• Ensure maintenance of facilities, equipment and other company-owned assets
• Identify developmental needs for employees in restaurants. Coach and develop employees for success
• Provide operational support to catering businesses
Education & Training Requirements:
• Minimum of a Bachelor's degree in Hotel & Catering Management, Hospitality Management, Food Science, Business Administration or relevant field
• Diploma or professional certificate in culinary arts is an added advantage
• MBA will be an added advantage.
Key Result Areas:
• Ensure 100% implementation of Standard operating procedures
• Ensure 100% recipe and quality compliance
• Ensure 100% achievement of revenue targets, contribution margin targets and food cost targets
• Ensure 100% HACCP implementation across all units
• Strive towards achieving 100% customer satisfaction
Experience:
• Minimum of ten years post qualification experience in Chain Restaurant Operations Management in a world-class brand (other retail multi-unit multi-market experience would be considered)
• Should have had responsibilities for at least a 20-unit restaurant operation
• Prior experience as an executive chef/manager is an added advantage
• Candidate must not be more than 45 years old, willing to relocate and willing to travel.
How to Apply:
Interested and qualified candidates should apply online forward a copy of their updated CV to hr@sundryfood.com.
A cover letter stating why s/he is best fit for this role should accompany the CV.
Deadline: 10.11.2013
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