Job Title: Officer, Member Services
Location: Lagos, Nigeria
Employer: Arik Air Limited
Job specifications:
• Ensuring efficient operation of member services centre.
• Ensuring enhancing member awareness by handling accurate information relating to the programme.
• Ensuring seamless member experience by handling of member queries & grievances.
• Efficient handling of members who have not received member pack.
• Ensuring pre-flight check to identify members scheduled to travel & circulation of the same to all airports.
• Ensuring availability of coded membership forms/collateral/branding and overall programme ownership at station
Requirements:
• 3 to 5 years experience in similar job role while a University Degree would be of advantage.
• Knowledge of principles, practices and techniques of operations.
• Positive Attitude, Excellent communication in oral/written English,.
• Knowledge of systems used in the Reservation
• Department would be an advantage.
How to Apply:
Interested and qualified applicants should apply online or forward their applications and detailed CV to aviationcommercial@arikair.com.
Deadline: 10.11.2013
Apply to this job (http://www.jobnavy.com/job/26264/officer-member-services-job-at-arik-air-limited/)
Source: Officer - Member Services Job at Arik Air Limited (http://www.jobnavy.com/job/26264/officer-member-services-job-at-arik-air-limited/)