Job Title: Business Partner
Job opening ID: 33
Location: Lagos, Nigeria
Type: Full time
Employer: Restaurant/Cafeteria
Recruiter: Skill Enhancement Centre (SENCE) Limited / SENCE World
Roles and responsibilities:
The following are roles and responsibilities for this role:
• Responsible for the business performance of the restaurant.
• Analyse and plan restaurant sales levels and profitability.
• Organise marketing activities, such as promotional events and discount schemes.
• Prepare reports at the end of the shift/week, including staff control, food control and sales.
• Create and execute plans for department sales, profit and staff development.
• Set budgets and/or agreeing them with senior management.
• Plan and coordinate menus.
• Coordinate the entire operation of the restaurant during scheduled shifts.
• Manage staff and providing them with feedback.
• Respond to customer complaints.
• Ensure that all employees adhere to the company's uniform standards.
• Meet and greet customers and organise table reservations.
• Advice customers on menu and wine choice.
• Train and motivate staff.
• Organise and supervise the shifts of kitchen, waiting and cleaning staff.
• Maintain high standards of quality control, hygiene, and health and safety.
• Check stock levels and order supplies.
• Prepare cash drawers and provide petty cash as required.
• Help in any area of the restaurant when circumstances dictate.
Skill set:
• Minimum of HND/BSc in a related field of study and at least 3years experience.
• Good communication and interpersonal skills.
• Excellent customer service skills.
• Team-leading skills.
• Ability to work independently.
• Ability to use own initiative.
• Good business skills and knowledge of consumer trends and patterns.
• Ability to remain calm under pressure.
• Tact and diplomacy.
• Good numeracy skills.
• Ability to motivate others but also impose disciplinary measures if necessary.
• Good problem-solving skills.
• Good organisational skills.
Work experience: 2 – 3 years
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