Job Title: Business Partner
Job opening ID: 34
Location: Lagos, Nigeria
Type: Full time
Employer: Spa
Recruiter: Skill Enhancement Centre (SENCE) Limited / SENCE World
Roles and responsibilities:
The following are the roles and responsibilities for this role:
• Responsible for the day-to-day operations of health and beauty spas.
• Create an atmosphere where customers are comfortable and are satisfied, leading to repeat business.
• Ensure that all equipment is operating and that the salon or spa appearance is one that creates an inviting, relaxing environment for customers.
• Manage the spa's finances, employees and services.
• Perform business tasks, as well as working directly with customers providing select spa services.
• See to recordkeeping, conducting promotional campaigns to boost profit.
• Inform staff of job responsibilities, performance expectations, and client service standards.
• Plan or direct spa services and programs.
• Train staff in the use or sale of products, programs, or activities.
• Assess employee performance and suggest ways to improve work.
• Check spa equipment to ensure proper functioning.
• Coordinate facility schedules to maximize usage and efficiency.
• Develop staff service or retail goals and guide staff in goal achievement.
• Establish spa budgets and financial goals.
• Inventory products and order new supplies.
• Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
• Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
• Recruit, interview, or hire employees.
• Respond to customer inquiries or complaints.
• Schedule staff or supervise scheduling.
• Verify staff credentials, such as educational and certification requirements.
• Develop or implement marketing strategies.
• Direct facility maintenance or repair.
• Maintain client databases.
• Participate in continuing education classes to maintain current knowledge of industry.
• Schedule guest appointments.
• See to the health and beauty of the clients.
Skill set:
• Ability to manage Cosmetology or Esthetics license.
• Ability to effectively communicate expectations to staff and create a winning team.
• Ability to successfully complete tasks and achieve goals with little to no supervision.
• Ability to communicate up-line information to Clinic Administrator and Franchise Owners.
• Excellent trainer and motivator.
Work experience: 2-3years
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