Job Title: Trainer / Training and Development Manager
JOB Code:Tr-Dev Mgr
Location: Lagos, Nigeria
Employer: STRESERT Services Limited
Job Summary: This role will be responsible for on-going improvement of employee s skills enabling them to fulfil their potential within the organisation. The role will involve: indentifying skills gaps/training needs, preparing training plans, preparing and updating training material and conducting training programs. Developing training content and designing courses, exercises, assignments and other activities to enhance learning.
Duties and Responsibilities:
• Assessing and identifying skills gaps/ training needs through surveys, appraisal schemes and consultation with business managers
• Developing training strategy/plans based on business needs and training needs assessment reports
• Developing training courses and material for in-house training as appropriate
• Review and amend training content/material/plans/processes as may be necessary in order to adapt to changes in the business
• Facilitate execution of OPCO Training Plans as agreed form time to time
• Periodically evaluate effectiveness of internal and external training content/material/plans and make the necessary recommendations
• Work with and support other line managers solve specific training problems/skills gaps in their respective teams
• Monitoring training costs to ensure training budgets are not exceeded and prepare budget reports/updates
• Demonstrate proficiency in products & services, systems, processes and handling customer queries. Pass on the same knowledge to the staff to enhance productivity/performance.
• Provide any other ad hoc duties assigned to you from time to time by the Head of Sales& Distribution or any other person appointed by the Company for this purpose.
Education and Experience:
• Relevant Degree
• At least 5 years experience in same or similar role with a minimum of 3 years facilitation, course delivery and/or public speaking experience
• Specialised qualification/experience in training e.g. PTC, TOT, CIPD
• Knowledge and experience in techniques/ philosophies of adult education/learning
Skills and Competencies:
• Training background
• Excellent communication both written and oral
• Strong interpersonal and team leadership skills
• Strong computer skills including proficiency in word, excel and power point
• Ability to operate related computer software and business related equipment/training aids
• Ability to handle multiple priorities and complete tasks/projects according to plan
• Ability to travel to all the Client s business locations in and out country
• Professionalism in attitude and presentation
• Self motivated with strong organisational and time management skills
Remuneration: Salary is very competitive and above industry standards.
How to Apply:
Interested and qualified applicants should apply online or send their Cover Letter and CV to recruitment@stresertservices.com using Job Title as subject of mail.
Deadline: 15.11.2013
Only qualified candidates will be shortlisted and invited for an interview.
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